Artificial Intelligence

Throughout 2018, I’ve spent a considerable amount of time thinking and writing about virtual reality (VR). I’ve attended VR developer conferences, experimented with using different headsets, and have conducted research on public sentiment toward the technology. Now, with VRX — an annual VR industry conference and expo — in sessionContinue Reading

According to predictions, by the year 2020 artificial intelligence will manage 85% of customer interactions. Yes, AI has that much potential. And one of the principal ways business owners are looking to tap into this potential is through CRM applications. It’s ironic to think that non-human, artificial intelligence can helpContinue Reading

A recent Bloomberg report says that self-driving car maker Waymo is planning to launch a driverless car-hailing service imminently. In as little as a few weeks, the story says, Waymo — which is owned by Google parent company Alphabet Inc. — will debut a commercial, self-driving car service that some haveContinue Reading

The business world often uses the terms machine learning, deep learning, and artificial intelligence as interchangeable buzzwords. The problem? Each is uniquely different from its siblings. With so much terminology describing different pieces of the same AI puzzle, it’s easy to misunderstand various components. AI has been around for decadesContinue Reading