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According to predictions, by the year 2020 artificial intelligence will manage 85% of customer interactions. Yes, AI has that much potential. And one of the principal ways business owners are looking to tap into this potential is through CRM applications. It’s ironic to think that non-human, artificial intelligence can helpContinue Reading

Instagram Has Limited (or Cut off) API Data Available to Developers. Here’s What That Means.

Late last week, it was discovered that Instagram had lowered the rate limit for its Platform API for some developers and completely removing access to it for others — without warning. While these changes remain unconfirmed by Instagram, it appears that the visual content-sharing app has somewhat drastically decreased the frequencyContinue Reading